Frequently Asked Questions
- How do we register to get started?
You can register on the site by yourself and we would contact you with details to fund your account.
- How long does it take to start trading once we fund our account?
Immediately your funds are received, we start trading for you.
- Which payment methods do you accept?
We accept bank wire, direct bank deposit,WesternUnion, MoneyGram, Perfect Money, Bitcoin, PayPal and most Credit Cards whichever you prefer.
- Is there a referral system?
Yes, there is an excellent referral system on supported investment plans.
- How do we monitor our investment?
Every client gets a Back Office (Profile/Account Section) on the site to monitor the movements on their accounts.
- What are the procedures for withdrawals, and are there any restrictions? Maximum? Minimum?
Withdrawals can be requested from your account. There are no maximum withdrawals. You can only withdraw your profits. You can withdraw your initial investment only when you want to terminate your account. Minimum withdrawal amount is $1,000 (One thousand dollars).
- How is our investment protected?
It is protected by the Investor’s Compensation Fund (Money-back Guarantee) on supported investment plans.
- Can I track my Trading Account for Deposits, Referrals, Withdrawals, Wins and Losses?
All you have to do is request for it and we would send you a detailed report within 72 hours.
- What charges or fees are there while making withdrawals?
We charge a commission whenever the client withdraws. This fee is only applied when the client withdraws, and never when the client compounds. If the client compounds, we never apply the commission.
- Do I get to pay tax on my investment as an international investor?
The tax implications for a foreign investor will depend on whether that person is classified as a resident alien or a non-resident alien. To be considered a non-resident alien, a person must meet several guidelines. First of all, the person cannot have had a green card at any time during the relevant tax reporting period (e.g. 2005) and cannot have resided in the U.S. for more than 183 days in the past three years, including the current reporting period. However, non-U.S. citizens who hold green cards and have been in the U.S. for more than 183 days are classified as resident aliens for tax purposes and are subject to different guidelines than non-resident aliens.
If you fall under the non-resident alien category and the only business you have in the U.S. is in investments (stocks, mutual funds, commodities) within a U.S. dollar-denominated brokerage firm or other agent, you are subject to the following tax guidelines. In terms of capital gains, non-resident aliens are subject to no U.S. capital gains tax, and no money will be withheld by the brokerage firm. This does not mean, however, that you can trade tax free – you will likely need to pay capital gains tax in your country of origin. In terms of dividends, non-resident aliens face a dividend tax rate of 30% on dividends paid out by U.S. companies. However, they are excluded from this tax if the dividends are paid by foreign companies or are interest-related dividends or short-term capital gain dividends. This 30% rate can also be lower depending on the treaty between your home country and the U.S., so it is important that you contact your brokerage firm to verify the rate. If you are a resident alien and hold a green card or satisfy the resident rules (183 days), you are subject to the same tax rules as any U.S. citizen.
- I have a question that is not here, how do I get answers?
You can use the live-chat feature on the website, send us an email to email@example.com or for better guide contact any of our traders: Mr. David Custard, David Holmes, Mr. Austin Bush and we will endeavour to answer your questions as soon as we get them.